Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Information You Provide

• Name, email address, billing address, and shipping address

• Payment-related information (processed securely through third-party payment providers; we do not store full credit card details)

• Order history and communication records

B. Automatically Collected Information

• IP address

• Browser type and device information

• Cookies and usage data to help improve site performance and user experience

2. How We Use Your Information

We use collected information solely for legitimate business functions, including:

• Processing and fulfilling orders

• Providing customer support

• Maintaining website functionality

• Improving website performance and product offerings

• Communicating important updates, confirmations, or service notices

• Fraud prevention and security monitoring

We do not sell, lease, or distribute personal information to third parties for marketing purposes.

3. Information Sharing

We may share limited information with:

• Trusted service providers (shipping carriers, payment processors, website hosting)

• Legal authorities, if required by law, court order, or regulatory request

We never share more information than necessary for the service required.

4. Data Security

We implement industry-standard safeguards to protect your information:

• Encrypted transaction processing

• Secure servers and restricted access controls

• Routine vulnerability monitoring

Despite these measures, no online system is entirely immune to risk. By using our site, you acknowledge and accept this inherent limitation.

5. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to:

• Improve site performance

• Track preferences

• Enhance user experience

You may disable cookies in your browser settings, though certain site features may not function optimally.

6. Your Rights

In accordance with Canadian privacy regulations, you may request:

• Access to your personal information

• Correction of inaccurate information

• Removal of your stored personal data, where permitted by law

Requests can be submitted to:
📧 truerootsolution@gmail.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, data handling, or content.

8. Children’s Privacy

True Root Solution does not knowingly collect information from individuals under the age of 18. Our products and website are intended exclusively for qualified research professionals.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.